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"When the Turkey Talk-Line started 28 years ago, the phone was the best way to give people the important turkey-cooking information they needed," Mr. Klump said. "This year, Butterball continues to evolve and reach new cooks with initiatives like turkey text messages, a new mobile website and web chats, so that we can provide Butterball's expert holiday advice the way modern cooks want it, anytime and anywhere."
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I complained—rightly—yesterday about the lack of a live link to the informational page about the web chat from the home page. This morning a link to the information page has gone up. It’s about an hour until time for the chat to start, and the promised link at the bottom of the information page is not yet there. I’m used to B2B events where they ask you to sign up in advance. Looking around just a bit, I don’t see any other timed chats like this, so I don’t know whether this just-in-time provision of information is typical for B2C live chats. It seems to me to place a big burden on the person who wants to attend to remember it and to sign in during the chat. I checked the Gather site too and same thing. You have to remember to attend the live chat. Wouldn’t an autoreminder make sense for these?
They also mention blogging, so I looked. What they’ve done here is also interesting. They profile
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So gentle readers, it appears that Thanksgiving preparations are well underway. If you are traveling, do so safely! Wherever you are, do enjoy your Thanksgiving with family and friends, as I’ll be doing. See you next week!
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